I understand the goal of sustainability, but I feel that the price, a charger cord should be included—or it should be an option upon ordering that would come at a different price point. I also wish this model, Joy, came with the little slip covers included with the older models—I was actually expecting them, which is why I went with Happy Plugs for a second purchase. I will say, though, that delivery is swift, design is sleek, and customer service is very helpful, efficient, and polite (Erika B. helped me within mere hours when I realized I’d used the wrong shipping address). I placed a new order almost immediately so I could gift a pair 😌